Refund policy
Refund Policy
We offer a 30-day return policy, meaning you have 30 days from the date your order is delivered to request a return.
To qualify for a return, the product must be in the same condition in which it was received, unused or unworn where applicable, with any original tags, and in its original packaging. Proof of purchase or your order number may also be required.
To request a return, please contact us at [
If your return is approved, we will provide instructions explaining how and where to send your package. When applicable, we may also provide a return shipping label. Products returned without contacting us and receiving approval first may not be accepted.
For any questions regarding returns, please contact [
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If your item arrives damaged, defective, or you received the incorrect product, contact us as soon as possible at [SUPPORT EMAIL]. Please include your order number and, when possible, photos showing the issue.
We will review the situation and work with you to provide an appropriate solution.
Non-Returnable Items
Certain products may not be eligible for return, including:
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Perishable goods
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Personalized or custom-made products
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Personal care or hygiene products where applicable
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Hazardous materials
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Flammable liquids or gases
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Gift cards
Some discounted or final-sale products may also be excluded from returns.
If you're unsure whether your product qualifies for a return, please contact us before sending it back.
Exchanges
If you would like a different product, size, color, or variation, the quickest option is generally to return the original item.
Once the return has been approved, you may place a new order for the replacement product.
European Union — 14-Day Cancellation Period
If your order is being delivered within the European Union, you may have the right to cancel or return your purchase within 14 days without providing a reason.
Returned items must generally be in the same condition in which they were received, unused or unworn where applicable, with original tags and packaging. Proof of purchase may also be required.
This section does not limit any additional consumer rights provided by applicable law.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days.
Please keep in mind that your bank, credit card provider, or payment processor may require additional time to post the refund to your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at
Contact Us
If you have any questions about returns or refunds, contact:
Email: