Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible. Please review the information below regarding processing times, delivery estimates, tracking, and shipping issues.

Processing Time

Orders are typically processed within 1–2 business days, excluding weekends and holidays.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing time is separate from the estimated delivery time.

Shipping Rates & Estimated Delivery Times

United States

Standard Shipping

  • Estimated delivery: 4–7 business days

  • Shipping cost: $4.95

  • FREE shipping on orders over $50

International Shipping

Tracked International Shipping

  • Estimated delivery: 7–14 business days

  • Shipping cost: Calculated at checkout

Delivery estimates may vary depending on your location, carrier delays, holidays, weather conditions, customs processing, or other circumstances outside of our control.

International Orders

We offer international shipping to eligible countries.

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Any customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also cause additional delivery delays.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number or tracking link.

Please allow some time for the carrier's tracking system to update after your order has shipped.

If you have not received your tracking information or need assistance locating your package, please contact us at:

[SUPPORT EMAIL]

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at [SUPPORT EMAIL].

We cannot guarantee that an address can be changed after an order has already been processed or shipped.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

If your package appears to be lost, stolen, or damaged during shipping, please contact us within 7 days of the expected delivery date.

Include your:

  • Order number

  • Full name

  • Shipping address

  • Description of the issue

  • Photos of the package or product, if applicable

We will review the situation and work with the shipping carrier when necessary to determine an appropriate resolution.

Delivery Delays

Shipping times are estimates and are not guaranteed.

Occasional delays may occur due to:

  • Carrier delays

  • Severe weather

  • Holidays

  • High order volumes

  • Customs processing

  • Incorrect or incomplete shipping information

  • Other circumstances outside of our control

We appreciate your patience if an unexpected delay occurs.

Contact Us

If you have any questions regarding shipping or your order, please contact:

[STORE NAME]
Email: [SUPPORT EMAIL]